Refund Policy

Effective Date: June 2026
Last Updated: 28 July 2026

At eApply.in, we provide online application assistance and other digital services that require manual processing, document verification, and application submission. This Refund Policy explains the conditions under which a refund may or may not be provided.

By purchasing any paid service from eApply.in, you acknowledge that you have read and agreed to this Refund Policy.

Advance Payment

All paid services offered through eApply.in require full payment in advance before the requested service is processed.

Payments are securely processed through Cashfree Payments and other approved payment methods available on our website.

Refund Eligibility

A refund may be approved only in the following situations:

  • We are unable to complete the requested service due to an issue on our side.
  • We are unable to process your application even after receiving all the required information, documents, and OTP from you.
  • A duplicate payment has been successfully verified.

All refund requests are reviewed individually before a final decision is made.

Non-Refundable Situations

A refund will not be provided in the following cases:

  • You provide incorrect, incomplete, or misleading information.
  • Required documents are not submitted.
  • OTP verification is not provided within the required time.
  • You fail to respond after placing the order.
  • Your application is rejected by the concerned department due to eligibility, incorrect information, or any reason beyond our control.
  • You decide to cancel the service after work has already started.
  • The application has already been successfully submitted.

Government Website or Technical Issues

If the official government website is temporarily unavailable, under maintenance, or experiencing technical issues, we will make reasonable efforts to complete your application once the service becomes available.

If the service cannot be completed due to prolonged technical issues beyond our control, any refund decision will be made after reviewing the circumstances and the work already performed.

Refund Processing

If a refund is approved, the amount will be returned through the original payment method whenever possible.

Refund processing generally takes 5–10 business days, depending on the payment gateway and your bank.

Cancellation Policy

Cancellation requests will only be considered if work on your service has not yet started.

Once document verification, data entry, application preparation, or submission has begun, cancellation or refund may not be possible.

Changes to This Policy

eApply.in reserves the right to modify or update this Refund Policy at any time. Any changes will be published on this page with the updated revision date.

Contact Information

If you have any questions regarding this Refund Policy, please contact us.

eApply

Email: support@eapply.in

Phone: +91 9709038171

Location: Banka, Bihar, India

Website: https://eapply.in

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